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katydid513
Rating: 5
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Last Updated: 11/19/2009
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Date Added: 11/19/2009
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Meredith quickly answered all my questions before I had even placed an order with her. I thought that was great customer service! I have since ordered from her twice and had 2 great experiences.
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RJW
Rating: 5
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Last Updated: 11/14/2009
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Date Added: 11/14/2009
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I go out of my way to purchase from GoGo Natural. Meredith is so helpful and has always answered my questions. I've always received my orders sooner than I expected. If she doesn't have something I want in stock, I email her and she lets me know when she expects to have it back in. Plus, I love that I'm buying from a local mom.
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cj
Rating: 5
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Last Updated: 11/12/2009
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Date Added: 11/12/2009
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Meredith provides great customer service. It's always nice to deal with another mom concerning your little ones. We ran into some uncontrollable problems with delivery and she was very professional and super nice in response. She also helped to get me a pattern that I wanted when she didn't have in stock. She also has a really great selection of lots of different types of item
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che1122
Rating: 4
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Last Updated: 11/9/2009
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Date Added: 11/9/2009
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Great customer service. Meredith go beyond customer expectation. Ordered nursing cover from her twice. Just had a little inconvenience on my 2nd time order as the item sent was the wrong one, however, she managed to resolved it and sent the right one at no extra cost. Plus, nothing can bit that FREE shipping overseas (New Zealand) which was a great bonus. Without any doubt, I will definitely come back and recommend her. Keep it up. A+++
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mderamus
Rating: 5
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Last Updated: 11/7/2009
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Date Added: 11/7/2009
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Great online shopping experience. I found everything I was looking for. I look forward to my shipment arriving.
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FluffyLova
Rating: 5
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Last Updated: 11/4/2009
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Date Added: 11/4/2009
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I've had several orders and each time I've had super fast shipping! Any time I have questions I typically get a response within a few hours if not quicker! If she doesn't have the color or style of something on her website just ask and she can probably get it for you! This site has a great selection and great prices!
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organicmum
Rating: 5
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Last Updated: 10/12/2009
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Date Added: 10/12/2009
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Ordered from gogonatural.com because they sell the cloth diapers I use and found to have the best price. Shipped in a timely manner. One item was to be shipped later and received that when told it would arrive. Received response from Meredith faster than I expected when I emailed an inquiry. Great selection all around. Will definately be ordering from them again very soon!
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jules9577
Rating: 5
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Last Updated: 10/9/2009
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Date Added: 10/9/2009
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I was happy to find the 2 patterns of Rumparooz with snaps that I had been looking for PLUS there was a discount code on retailmenot!!! It is hard to find a discount code for most of the online CD stores. The one item she did not have in stock did not delay the rest of my order which was shipped very quickly. I received the missing item a bit later than I expected, but she had been waiting on a shipment herself and it arrived within days of the item being restocked in her store. Overall a great experience - will buy from again!
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racheld15
Rating: 5
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Last Updated: 10/2/2009
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Date Added: 10/2/2009
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Purchased 2 pairs of Baby Legs, they shipped quickly and arrived within a week of placing my order. Would buy from this shop again!
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crystalakacici
Rating: 5
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Last Updated: 10/2/2009
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Date Added: 10/2/2009
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I love gogonatural. Merideth is wonderful, she replies to any of my questions in a timely matter and all of my orders have arrived very fast, usually within 4 days. Good prices and costumer service.
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maman martine
Rating: 5
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Last Updated: 9/18/2009
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Date Added: 9/18/2009
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Very fast shipping, I ordered on the 10 and got my order on the 18 and i'm in Canada!
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zmommy08
Rating: 5
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Last Updated: 9/4/2009
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Date Added: 9/4/2009
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Meredith has the lowest price for RLR that I found online. Ordered on a Friday and received confirmation on Sunday that my order shipped (and upgraded to Priority Mail no charge). Love the selection, great service, quick shipping! I will definitely be a repeat customer!!!
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fullhouse
Rating: 3
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Last Updated: 9/3/2009
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Date Added: 9/3/2009
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Ordered diapers on a Wednesday, got a shipping notice from Pay Pal Sunday. When I received the package a few of the diapers we listed as a ""presale"" on the invoice despite my belief I was ordering in stock items. So either the shipping was slow, or diapers weren't there. Either way I would have liked better communication. Diapers and packaging were great.
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azmama09
Rating: 5
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Last Updated: 8/16/2009
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Date Added: 8/16/2009
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I was googling for cloth diapers and I came upon gogonatural.com. I was able to meet with Meredithto discuss the best diapering options out there and se gave me the lowdown on all the diapers. I decided to go with the gro baby diapers because they combined everything I wanted. Meredith was very knowledgeble and even explained that I would need to use either fitteds or prefolds for the first part of my sons diapering because the one size do not fit as small. I would go to meredith again in a heartbeat and I love that I can do local pick up!
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jujub731
Rating: 5
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Last Updated: 7/22/2009
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Date Added: 7/22/2009
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I love ordering from GoGo Natural. Meredith provides excellent, honest, friendly customer service and I always receive my packages very quickly. The first time I ordered from her there was a cart error at checkout that I never would have noticed. Meredith caught the error, brought it to my attention, and corrected it the same day. I will continue to order all my diapers from her!
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nicolenahutchins
Rating: 5
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Last Updated: 7/15/2009
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Date Added: 7/15/2009
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Meredith has great, competitive prices and my order arrived super quickly. Thanks!
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theposhcloth
Rating: 5
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Last Updated: 7/11/2009
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Date Added: 7/11/2009
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Thank you for the wonderful new blueberry trainers. They are the cutest. My son loves to wear them! Service as always was wonderful. Will continue to buy from!
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kahealani323
Rating: 1
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Last Updated: 7/1/2009
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Date Added: 7/1/2009
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poor response time. poor delivery time. extremely poor customer service. i placed an order and it was only processed 4 days later. i paid extra for 1-2 day Prioirty Mail Shipping and was told that my item would arrive in 2-3 days on top of the already delayed 4 day late processing. will never buy from this ""company"" again. aloha.
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Response from the Seller:
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Response Date: 7/10/2009
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Thank you for bringing this to our attention. Customer service is our hallmark, as you can see from our near perfect scoring from other reviewers. Records show this was an after hours, Friday night order, and because our shipping department is off weekends to be with family, a Monday processing and Tuesday ship is within spec. Transit time after that is dictated by the USPS, in this case 2-3 days for priority mail http://www.usps.com/shipping/prioritymail.htm. We apologize for any confusion or misunderstanding and have updated signage to better articulate the shopping experience at GoGo Natural!
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lori4476
Rating: 5
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Last Updated: 6/30/2009
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Date Added: 6/30/2009
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EXCELLENT customer service! Meredith went above and beyond to ensure that I had a needed item in time for an upcoming vacation, at no extra charge. She was extremely helpful and I won't hesitate to order from her again.
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herbalution
Rating: 5
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Last Updated: 6/16/2009
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Date Added: 6/16/2009
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I really appreciate Meredith and her GoGoNatural business. She answered my questions quickly and honestly. She also went beyond and honored a discount code that I had missed the time line of, which I really appreciated. The product arrived in a timely manner as well. Thanks Meredith!
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meredith
Rating: 5
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Last Updated: 6/9/2009
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Date Added: 6/9/2009
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I met Meredith (my name is also Meredith) 1 1/2 years ago when we were both working at a baby products event and were promoting our respective businesses. I was then pregnant with my 3rd daughter and was almost convinced to ""GoGo Natural"" with baby #3. Well, I now am finally doing it. I was able to get some trainers for my older daughter who still is a pull-up user overnight and am getting my 1 year old converted to her diapers. Meredith was nothing but helpful and full of information as she has ""held my hand"" through this. I do not have any close friends who do this so I really feel I am a new pioneer in my circle. Thanks Meredith!
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Jennifer
Rating: 5
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Last Updated: 6/1/2009
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Date Added: 2/20/2009
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I've ordered from GoGo Natural several times now, and have asked Meredith for advice almost every time. She always responds quickly and has been very helpful when I'm trying to decide between different products. I'll definitely keep ordering from GoGo Natural.
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brysonmom4
Rating: 5
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Last Updated: 5/8/2009
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Date Added: 5/8/2009
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Super fast shipping and free at that! Had everything I needed in stock!
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becca71178
Rating: 5
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Last Updated: 4/13/2009
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Date Added: 4/13/2009
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Wonderful customer service and QUICK free shipping! Can't beat that. Great selection on swim diapers and wet bags!
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HDouglas
Rating: 4
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Last Updated: 4/8/2009
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Date Added: 4/8/2009
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I've ordered from GGN twice in the last month. Nice selection and good customer service. I was able to find KND 1G in colors that everyone else had run out of, as well as 1G loopy-do's at the lowest price.
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CamoSamurai
Rating: 5
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Last Updated: 3/23/2009
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Date Added: 3/23/2009
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Got my order pretty quick.. I got some GREAT bargains too. Will be back again at another time when I need to order more. Yes, I would recommend them!
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princess_bria
Rating: 5
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Last Updated: 3/20/2009
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Date Added: 3/20/2009
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Meredith is sooo kind, polite and helpful! She offered me the best customer service I have seen in a very long time! (That is hard to find these days)!
Shipping was extremely fast! I received my order quicker then I could have ever expected.
I will be recommending to my family and friends.
It was nice to do business with such and amazing, honest company!
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monkeysohana
Rating: 5
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Last Updated: 3/3/2009
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Date Added: 3/3/2009
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I stumbled upon GoGoNatural when looking for an impossible to find solarveil sling and it was a pleasure to order from them! They had not only the sling I was looking for (at a GREAT price, I might add) but several other items including the BG 3.0 OS in the new colors, an adorable wetbag, stuffins, and cloth swim diapers for my little guy, all of which I had been looking for elsewhere! I was excited that I would only have to pay shipping once and deal with one company but was even more surprised to be notified that my order qualified for free shipping! It was sent USPS priority mail and, though they had trashed the box in transit, everything arrived in perfect condition! It even arrived in less than a week (to Hawaii, this can be difficult!) The icing on the cake was the handwritten ""Thank you"" from Meredith on the packing slip. I will most certainly be a repeat customer!
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angrod76
Rating: 5
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Last Updated: 2/28/2009
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Date Added: 2/28/2009
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Meredith is so sweet, it was an absolute pleasure doing business with her. She was on top of my order and just wonderful in general. I love her store and look forward to doing more business in the future.
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Carli
Rating: 5
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Last Updated: 2/25/2009
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Date Added: 2/25/2009
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I was referred to GoGo Natural by a friend when I began thinking about using cloth diapers. The whole idea was a bit scary as I had never used them before and it seemed there were hundreds to choose from! When I called Meredith she was happy to answer my many questions over the phone and also invited me to meet with her so she could show me all the products and how they worked. She was honest in her descriptions of the products and helped me to feel confident with my final purchase. Never once did I feel any pressure to buy certain items. It's been a pleasure purchasing from GoGo Natural and working with Meredith!
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dziejen
Rating: 3
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Last Updated: 2/17/2009
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Date Added: 2/17/2009
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I was happy with the items I received from Go Go Naturals and the customer service was good; my concern about the shipping of my item was addressed quickly and I was reassured that my items were on their way. However, I did not receive my package until 16 calendar days after I had ordered and there were no holidays in that time frame. I was surprised that the shipping time was so long since it does not state on the website that items are shipped via parcel post rather than priority but I was pleased that my diaper was worth waiting for.
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jenz1039
Rating: 5
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Last Updated: 1/24/2009
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Date Added: 1/24/2009
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Excellent Service, will order from again, everything was packaged very well & shipped fast.
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Dglover
Rating: 5
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Last Updated: 1/23/2009
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Date Added: 8/8/2008
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Always a pleasure to work with. I will be buying all my cloth diapers from her. Thanks for great service.
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emmasuki
Rating: 1
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Last Updated: 1/18/2009
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Date Added: 1/18/2009
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SLOW service. Today is 1-18. I placed an order on 1-7. Got confirmation on 1-9 that said she shipped it. Turns out she did not ship it until 10 days later, on 1-17. I'll probably get the order in another four days, making total time from placement to receipt roughly 16 days. Don't order from her if you need something in a reasonable timeframe and appreciate good communcation.
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speedy
Rating: 5
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Last Updated: 1/9/2009
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Date Added: 1/9/2009
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I have always had good experiences at GoGo Natural. Luckily for me, it is a local store so I don't have to deal with shipping. Meredith has a wide selection and is very knowledgeable about all her products. I will continue to be a repeat customer.
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just3beans
Rating: 5
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Last Updated: 1/9/2009
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Date Added: 1/9/2009
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I want to thank whoever called me yesterday - when I made my purchase the site cart said they were sold out of large stuffins and so - I made a note on my order to let me know when they got more in well sure enough they called and added more stuffins to my order so I didn't have to purchase more later and pay for shipping. I was really happy to get that phone call ... thank you for the great personal service. I look forward to getting my happy heinys soon.
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SouthEastMomma
Rating: 5
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Last Updated: 12/18/2008
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Date Added: 12/18/2008
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i got a pair of baby legs from go go natural that were out of stock at every other online retailer. they arrived at my door in no time!
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turtleka
Rating: 5
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Last Updated: 11/21/2008
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Date Added: 11/21/2008
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Received my order in two days! This was a pleasant surprise. It was timely and packed nicely, with a 'thank you' from Meredith signed on the invoice. Very professional.
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momma25
Rating: 5
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Last Updated: 10/3/2008
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Date Added: 10/3/2008
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I am very pleased with this company. I ordered several items and different colors of the same thing and everything on my order was correct. It was shipped in a timely manner and I received it rather quickly. I do expect to do business with them again soon and would recommend this company to others.
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erin009
Rating: 5
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Last Updated: 9/6/2008
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Date Added: 9/6/2008
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GoGo Natural was great and so helpful!
I accidentally entered the wrong address to ship to and the package was returned to them... Well, the post office took forever to get it back to them so when it finally got there GoGo Natural upgraded my shipping to priority even though it was my fault!!! I thought this was super nice of them and I got my diapers in 2 days!! (Very nicely packaged might I add!)
Thanks Meredith!!
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shimmerskys
Rating: 5
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Last Updated: 9/6/2008
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Date Added: 9/6/2008
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Great customer service! I appreciate the quick response and being able to go pick up my items, since I'm in Arizona. Meredith is very easy going and accommodating.
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amzasmommy
Rating: 4
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Last Updated: 7/31/2008
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Date Added: 7/31/2008
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Prices are great and her customer service is awesome. Shipping is USPS which is my one dislike because my order takes longer to get to me than other shipping options.
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HEATHER78
Rating: 5
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Last Updated: 6/20/2008
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Date Added: 6/20/2008
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I am new to cloth diapering and was told about GoGo Natural. I called Meredith and set up a time to see her product's. I can't say enough about how friendly and sweet she is my 3 kid's were with me and she welcomed us into her home like we were good friend's. Meredith has a wide selection of produc't and is very knowledgable about them.
I am so happy that I don't have to go on a website to buy product's without seeing them in person it is so helpful to actually try them on your little one first and Meredith was great about helping me. I look forward to doing more shopping with GoGo Natural.
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ktlasers
Rating: 5
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Last Updated: 6/17/2008
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Date Added: 6/17/2008
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Meredith knows just about everything there is to know about cloth diapering and the products she carries. She is wonderful at helping her customers decide what products are best for them. She also checks on her customers to make sure they are happy and don't have any questions. She uses the information, suggestions and questions from her customers to gather be more informed herself.
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